Help
Help and contact
Quick answers, and how to reach a person when you need one.
Common questions
Contact us
For account, privacy, guardian or safety requests, email bg@picmeclick.com with a short description. Use the subject "Pic Me privacy request" for data requests. Please do not send passwords, card numbers or identity documents.
Response times: we aim to acknowledge requests promptly, and safety reports about a child are reviewed first. A dedicated support address and published response times are planned.
Related: Safety Center · Community guidelines
